Executive Management Team
- Chief Executive Officer (CEO): Leads the company, sets vision and strategy, and ensures the company’s overall success.
- Chief Operating Officer (COO): Manages daily operations, oversees departments, and ensures efficient business processes.
- Chief Financial Officer (CFO): Responsible for financial planning, risk management, and financial reporting.
- Chief Marketing Officer (CMO): Develops and implements marketing strategies, oversees brand management, and drives customer acquisition.
- Chief Technology Officer (CTO): Oversees technological development, IT infrastructure, and digital innovation.
Senior Management
- General Manager (GM) – Dubai: Oversees operations and management of Dubai Branch, ensures local business goals align with company strategy.
- General Manager (GM) – Lahore: Manages operations and strategic initiatives for the Lahore branch.
- Director of Sales: Leads the sales team, develops sales strategies, and manages client relationships.
- Director of Operations: Coordinates operational activities, ensures service quality, and optimizes business processes.
- Director of Customer Service: Ensures high-quality customer support, manages service teams, and handles customer feedback.
Department Heads
- Head of Logistics: Manages logistics and transportation operations, including route planning and vehicle maintenance.
- Head of Finance: Oversees financial management, budgeting, and accounting functions.
- Head of Marketing: Develops and executes marketing campaigns, manages Digital presence, and oversees promotional activities.
- Head of IT: Manages IT infrastructure, cybersecurity, and technology support.
- Head of HR: Manages recruitment, training, and employee benefits.
Managers
- Operations Manager: Manages day-to-day operations within specific departments or service areas.
- Sales Manager: Oversees sales team activities, sets sales targets, and develops client strategies.
- Marketing Manager: Executes marketing plans, coordinates advertising efforts, and analyzes market trends.
- Customer Service Manager: Supervises customer service representatives and ensures high standards of customer support.
- IT Manager: Provides technical support, manages IT projects, and maintains system functionality.
Supervisors
- Logistics Supervisor: Oversees logistics staff, manages scheduling, and ensures efficient transportation operations.
- Sales Supervisor: Supports sales team members, tracks performance, and helps resolve client issues.
- Marketing Supervisor: Assists in executing marketing campaigns and monitoring performance.
- Customer Service Supervisor: Leads customer service teams, resolves escalated issues, and ensures service quality.
Team Leads
- Logistics Team Lead: Guides logistics staff, coordinates daily tasks, and ensures operational efficiency.
- Sales Team Lead: Provides support to sales representatives, tracks progress, and helps achieve sales targets.
- Marketing Team Lead: Assists in managing marketing projects and coordinating with the marketing team.
- Customer Service Team Lead: Supports customer service agents, manages workflow, and ensures resolution of customer inquiries.
Staff Members
- Logistics Coordinators: Handle daily logistics tasks, route planning, and vehicle management.
- Sales Representatives: Engage with clients, drive sales, and manage customer accounts.
- Marketing Specialists: Assist with content creation, social media management, and campaign execution.
- Customer Service Representatives: Address customer inquiries, handle complaints, and provide support.
- IT Support Staff: Provide technical assistance, troubleshoot issues, and maintain systems.
Administrative Support
- Administrative Assistants: Provide clerical support, manage schedules, and handle office tasks.
- Receptionists: Greet visitors, manage phone calls, and perform front-desk duties.